Learn more about the services we provide to independent podiatrists
1. Billing Services
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Billing and Coding of all professional services claims
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Audit Progress notes
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Denial and AR management
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Provider Education
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Divisional Staff Education – Billing Guidelines
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LCD guidelines updates
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Monthly/Quarterly Financial Report Meetings
2. Patient Financial Services
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Daily insurance and patient payment posting
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Patient Statement Review and Submission
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Patient refunds
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Patient balance reconciliation and review
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Collection agency point of contact
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Insurance refund reconciliation
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Spot and report divisional trends related to patient collections
3. RCM/Mail Department
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Centralized mail handling from payers
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Process Patient Statements
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Phone handling of all patient calls for statements & bills
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Process insurance payments daily and disburse to divisions
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Track collections month/yearly
4. HR/Payroll
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Group payroll administration
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Benefit coordinator and administration
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Centralized Human Resource
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Employee advocate
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401K administration
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Employee recruiting
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EEOC and DOL group reporting
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Unemployment liaison and assistance
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Employee benefits such as STD, LTD, Dental, Vision, and FSA
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We office excellent great LTD policy for doctors with no exam or pre-existing condition clauses.
5. Credentialing
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New provider credentialing for all payers
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Malpractice setup
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CAQH administration and updates
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PECOS administration and updates
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NPPES assistance
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DME site location credentialing/revalidation
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Provider recredentialing
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Update and provide updated payer rosters upon request
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New location credentialing and terminations for all payers
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Document maintenance : State License, Malpractice, DEA
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Maintenance of payer sheets for NC and SC
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Updating of master fee schedule
6. Administrative
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W-9 requests –
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Budgeting and forecasting
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Pathology ancillary oversight and POD distribution
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External chart audit oversight and administration
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Plan and execute all membership meetings
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ShareFile administration for all divisions
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Secure email administration and assistance for all divisions
7. Compliance
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Provide new hire and annual HIPAA and OSHA training
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Onsite HIPAA and OSHA inspections and follow up
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Onboarding and offboarding employees
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MIPS administration and oversight- QPP portal for group
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MIPS administration setup, assistance and submission
8. Ancillary Income
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In House Pathology
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External Chart Audits
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Profit sharing of ancillary income and leverage power of the group
9. Accounting
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InStride Services Group full cycle accounting
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Bookkeeping & Credit card reconciliation
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Monthly, YTD profit and loss statements
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Centralized accounts payable with bill pay
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1099 administration
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Sales Tax collection, filing and payment
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Payment of all quarterly and yearly tax requirements both state and federal for NC and SC
10. EMR Templates
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Vetted Templates in the EMR
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Coding Consulting contract with an industry expert
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EMR group administration – Assigning access, roles, termination requests for multiple EMR’s
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EMR functionality, updates, upgrades, compliance, training and troubleshooting administration
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EMR divisional new hire training - optional
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However, you CAN keep your own EMR
11. Marketing & Branding
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Google Ads Management
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Local Search Engine Optimization
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Google My Business Management
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YouTube video advertising
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Online Display Marketing
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In-Office Marketing Materials
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Logos & Branding
12. Centralized Call Center
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Centralized Call Center & Phone Handling
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New Patient Coordinators
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Full-Service Remote Office Administration
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Optional Add-on Services
Partnership Benefits
Enhanced Payer Contracts
Group Discount HR & Benefits
Marketing & Branding